From the builders of Richpanel

AI agents that never sleep, never hallucinate, never go off-brand.

Resolve 70–80% of conversations autonomously. From $0.40 each.

See it on your brand

Live setup in 5 minutes, on your actual products and policies

or scroll to see how it works ↓

The reality

Your CX costs are rising. Your CSAT isn't.

Every new hire takes weeks to train. Months to ramp. Then they leave.

Meanwhile: conversations pile up at 3 AM. Black Friday breaks your queue. Your best agents burn out on password resets.

You're paying $2–$10 per conversation for work that doesn't require human judgment. That's not a people problem — it's a systems problem.

Powering CX for brands doing over $10B in annual revenue.

Ridge Jones Road Pela Lomi Lashify Aloha Wildgrain Shinesty DadGang and 1,000+ more

These brands use Richpanel's helpdesk today. AI agents just launched. Most will be going live in the next 30 days. We'll update this section as they do.

Why CX leaders trust us

Built for teams that can't afford to get it wrong.

Hallucination-proof
Grounded in your data. Never invents. Escalates when unsure.
Enterprise-grade security
SOC 2, GDPR, CCPA. Your data never trains models.
Infinitely scalable
Black Friday surges and 3 AM conversations. Scale up and down instantly.

How it works

Your entire CX team, in AI.

CX Manager AI
Your AI ops manager. Sets up agents, updates policies, monitors quality. Just talk to it.
15 min
to go live
Customer AI
Your frontline. Resolves conversations end-to-end, follows your SOPs, escalates when unsure.
70-80%
autonomous
Agent AI
Your team's copilot. Auto-research, draft replies, execute actions. Agents just approve.
5x
throughput

The comparison

Human agents vs Richpanel AI.

Human Richpanel AI
AccuracyVaries by agentConsistent, verified
Response2 – 5 minutes< 10 sec
Scale upHire + train (weeks)Instant
AvailabilityBusiness hours24 / 7 / 365
Brand voiceTraining dependent100% on-brand
Cost / conversation$2 – $10$0.40
Data securityHuman error riskSOC 2, zero data leaks

Pricing

Seats + credits. That's it.

You only pay for what you use. Simple conversations cost a fraction of a credit. Complex ones cost more. You see exactly what each conversation costs — no surprises.

Pro
1 seat · ~1,200 conversations
$500/mo
~$0.42/conv
Pro Max
3 seats · ~5,700 conversations
$2,000/mo
~$0.35/conv
Enterprise
5 seats · ~17,800 conversations
$5,000/mo
~$0.28/conv

Conversation estimates based on selected AI model. Varies by complexity.

Customize your plan — enter your numbers
Build your plan

See exactly what you'll pay.

AI models — each has different speed, intelligence, and credit cost

Loading models…

Credit estimates are approximate. Actual usage varies by conversation length and complexity. You only pay for what you actually use.

Need more? Extra seat: $100/mo. Credit packs:

1K
$600
$0.60/cr
5K
$2,500
$0.50/cr
-17%
10K
$4,500
$0.45/cr
-25%
25K
$10,000
$0.40/cr
-33%

Zero risk

50% resolution in 30 days, or your money back.

We'll set up your AI agent on your actual store, with your real policies. If it doesn't resolve at least 50% of conversations autonomously in the first 30 days, we refund every dollar. No questions, no hoops.

What's included in every plan:

✓ AI agent setup on your brand
✓ Brand voice calibration
✓ SOP & policy training
✓ 24/7 autonomous resolution
✓ CX Manager AI
✓ Human escalation routing
✓ SOC 2 + GDPR + CCPA
✓ Continuous model upgrades
✓ Shopify / e-commerce integrations
✓ Analytics & resolution reports

ROI Calculator

See your savings.

Hourly payroll converts using 8 hours x 22 days.
Conservative 40%Optimistic 85%
Today
$0
Current team cost
AI + Payroll
$0
Richpanel + retained team
Savings
$0
Per month
Annual
$0
Per year
See it on your brand

Transparency

Yes, we mark up AI tokens. Here's why it's still the best deal.

Raw API tokens cost roughly $0.15–$1.00 per conversation depending on the model. We charge $0.40–$1.50 — a 30–50% margin that pays for everything you'd otherwise build yourself:

DIY with n8n / Make / custom
✗ Months of engineering
✗ Security & compliance on you
✗ Data leaks are your liability
✗ No guardrails — hallucinations
✗ You maintain it forever
✗ No escalation routing
"Cheaper" until something breaks
Richpanel AI
✓ Live in 15 minutes
✓ SOC 2, GDPR, CCPA built-in
✓ Zero data leaks, ever
✓ Verified, grounded responses
✓ We improve agents continuously
✓ Smart escalation to humans
Slight markup. Massive peace of mind.

Think of it like Shopify vs self-hosted. You could run your own servers. But you pay Shopify because they handle uptime, security, and improvements — so you can focus on selling. Same idea.

FAQ

How do you prevent hallucinations?
Every response grounded in your data. Built-in verification. If uncertain, escalates to a human. Always.
What happens when credits run out?
Conversations route to human agents. Buy credit packs anytime — 1K, 5K, 10K, or 25K — for instant AI capacity. Larger packs save up to 33%.
Do unused credits expire?
You get extra time to use unused credits after your plan ends. Monthly billing gets a 15-day grace period; yearly billing gets 90 days. After that, unused credits expire.
Is my data safe?
Never trains models. SOC 2 Type II, GDPR, CCPA. Encrypted everywhere.
What does Advanced unlock?
Sales conversations, retention offers, cancellation → exchange, complex disputes with business judgment.
How long does setup take?
Give us your URL. CX Manager generates your full setup in one conversation. Under 15 minutes.
We tried AI chatbots before and they were terrible.
So did most of our customers. Old chatbots were decision trees pretending to be smart. Richpanel AI uses frontier LLMs (Claude, GPT) grounded in your actual data — orders, policies, history. It reasons, not pattern-matches. And when it's unsure, it escalates instead of guessing. Night and day difference.
Can I control what the AI is allowed to do?
Completely. You set which actions require human approval (refunds, cancellations, exchanges) and which the AI can execute autonomously (order status, FAQs, tracking). Your SOPs are the AI's operating manual.
What if the AI gives a wrong answer?
Every response is grounded in your data — the AI can't invent information. For actions like refunds, it requires approval before executing. And every conversation is logged with full audit trails, so you can review and refine. Resolution quality improves continuously.
Why not build this ourselves with the APIs?
You could. Raw tokens are cheaper. But you'd need 3-6 months of engineering, security audits (SOC 2 alone is $50K+), ongoing maintenance, and someone to continuously improve prompts and tools. We charge a slight markup on tokens because we handle all of that — security, compliance, guardrails, escalation, and continuous improvement. Same reason you use Shopify instead of self-hosting.

See it on your brand.
5 minutes. Right now.

We'll set up your AI agent live — on your products, your policies, your brand. If it doesn't hit 50% resolution in 30 days, you pay nothing.

See it on your brand

No credit card required · 30-day money-back guarantee