Case studies
Live data from customers running Richpanel AI in production. Not curated for marketing, pulled directly from each customer's AI Impact Report on the day we publish.
After turning on Richpanel AI, this customer's AI absorbed roughly 12 full-time agents' worth of work in 33 days, 17,908 messages your team didn't have to write, while customer satisfaction improved from 3.40 to 4.14 / 5.
This customer turned on full autonomy on email from day one. After 42 days, the AI is sending 4,881 of every 8,074 customer messages, with a CSAT (4.43 / 5) higher than the human team's CSAT on the messages they handle (4.25 / 5). Median time to first AI reply: 28 seconds.
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